General Conditions
These general conditions of sale govern the contractual relationship between Confetti Box and its clients.
Free Delivery
Free shipping for all orders over CHF 49 or €49. Offer valid in Switzerland and France.
Delivery Switzerland - Postpac Economy (CHF 6)
The sending of the items available is made in Switzerland by Swiss Post in Economy fare within 2 to 3 business days. For delivery Economy, participation of CHF 6.00 per order is invoiced.
Confetti Box is committed to making every effort to deliver your order in the shortest time possible to satisfy our clients. Delivery times are provided by the Swiss Post, our shipping carrier partner. These delivery times are purely indicative, with no obligation or guarantee.
Delivery Switzerland - Postpac Priority (CHF 9)
You need your order quickly? No problem! All orders placed before 11am will be shipped the same day and will be delivered the next day, or the next business day. Priority for delivery, participation of CHF 9.00 per order is invoiced.
Confetti Box is committed to making every effort to deliver your order in the shortest time possible to satisfy our clients. Delivery times are provided by the Swiss Post, our shipping carrier partner. These delivery times are purely indicative, with no obligation or guarantee.
Europe
Sending articles is made available in Europe by the Post Office in Economy fare. Please use our shipping calculator below to get information and shipping costs for your country. Under certain conditions, we may need to ask you extra for the transport. In this case, you will be informed by email of the amount of delivery costs. You will then have the possibility to modify or cancel your order.
Products
The articles presented by Confetti Box are valid only within the limits of available stocks. If unavailable, you will be notified by email items that are out of stock. An order is dispatched when all the articles that compose it are in stock. We do not make installment.
The products are described with the greatest accuracy possible. However, if errors or omissions were to occur in this presentation, our responsibility could not be committed. The photographs and texts illustrating the products are only indicative and have no contractual value.
Price
The prices include VAT plus delivery. Confetti Box reserves the right to change prices at any time. The products will be billed based on rates in effect at the time of registration of the order.
Return of Goods
Confetti Box wishes to guarantee the satisfaction of its customers.
If you are not completely satisfied with a product, you have within 7 days of the receipt of your order to inform us of your wish to return the product. Any product returned must be in its original packaging in the conditions in which you received it, should not have been used or have suffered damage. Return costs are borne by the customer.
To return a product, contact our Customer Service to thank you in advance who will indicate the procedure to follow.
Protection of Personal Data
The collection of data about us is necessary for the consideration of your application for processing, the delivery and settlement of invoices of your order. This information will remain strictly confidential.
Payment
Payment is made online by credit card. To ensure payment security, we use the secure Postfinance and Paypal payment services. You also have the option to pay by bank transfer.
Our bank details:
Bank: UBS 1204 Genève
Account Number: 0240 00204405.01B
IBAN: CH85 0024 0240 2044 0501B
Clearing: 240
Swift: UBSWCHFZH80A
Responsibility
The buyer himself is responsible for the choice and use of the products. Any compensation is excluded, insofar as we have not caused the damage deliberately or negligently. We will respond in any case for damages directly or indirectly.
Our details:
Confetti Box
Recorded at Geneva Trade Registry
number: CH-660.0.175.006-6